Minnit - Pricing

Free $0.00 USD

per month

20 Connections Online at Once

1 day Message History

10 Ranked Users (Regular, Moderator, Manager, Owner)

1 Included Chatroom

Receive Notifications

API Access

0 Included Custom Domains

Vanity Subdomain (yourname.minnit.org)

Custom Emoji & Stickers

Single Sign On (SSO)

White Label

Embeddable

Pre-approve Messages

Auto-Moderation

AI Moderation

Custom CSS

Ability to block known proxies/VPNs

Export Messages as CSV

Create Polls

Webhooks

2 Custom Channels

File Uploads available with a monthly bandwidth of 100MB/month,
images only

Basic $28.00 USD

per month

250 Connections Online at Once

30 days Message History

Unlimited Ranked Users (Regular, Moderator, Manager, Owner)

10 Included Chatrooms

Receive Notifications

API Access

1 Included Custom Domain

Vanity Subdomain (yourname.minnit.org)

15 Custom Emoji & Stickers

Single Sign On (SSO)

White Label

Embeddable

Pre-approve Messages

Auto-Moderation

AI Moderation

Custom CSS

Ability to block known proxies/VPNs

Export Messages as CSV

Create Polls

Webhooks

5 Custom Channels

File Uploads available with a monthly bandwidth of 10GB/month,
all file types

Additional Info:

File Uploads (Up to 10GB/month, 10MB/file, redundancy backups not included)

Bot with Auto Moderation, Phrase Responses, and Scheduled Messages

Access the archive of messages

Ability to react to messages

Users can choose a custom message color

Up to 50 custom links

Up to 50 custom bad words

Ability to rename chat every 30 days

Upload custom MP3 sound for messages

Animated chat backgrounds

Ability to give users a rank temporarily

Set default message colors & typeface

Users can choose a custom nickname color

Ability to disable profile pictures and nicknames

Community $36.00 USD

per month

500 Connections Online at Once

90 days Message History

Unlimited Ranked Users (Regular, Moderator, Manager, Owner)

50 Included Chatrooms

Receive Notifications

API Access

1 Included Custom Domain

Vanity Subdomain (yourname.minnit.org)

50 Custom Emoji & Stickers

Single Sign On (SSO)

White Label

Embeddable

Pre-approve Messages

Auto-Moderation

AI Moderation

Custom CSS

Ability to block known proxies/VPNs

Export Messages as CSV

Create Polls

Webhooks

15 Custom Channels

File Uploads available with a monthly bandwidth of 50GB/month,
all file types

Additional Info:

File Uploads (Up to 50GB/month, 50MB/file,
redundancy backups included)

Bot with Auto Moderation, Phrase Responses, Scheduled Messages, and Games

Access the archive of messages

Ability to react to messages

Users can choose a custom message color

Ability to view user's Geo Location Data

Up to 100 custom links

Up to 100 custom bad words

Ability to rename chat every 7 days

Ability to upload custom MP3 sound for messages

Animated chat backgrounds

Ability to give users a rank temporarily

Ability to set default message colors & typeface

Ability to disable profile pictures and nicknames

Users can choose a custom nickname color

Ability to disable showing @usernames in the chat

Ability to hide the user list

Ability to receive webhooks for various events

Pro $100.00 USD

per month

2,500 Connections Online at Once

180 days Message History

Unlimited Ranked Users (Regular, Moderator, Manager, Owner)

Unlimited Included Chatrooms

Receive Notifications

API Access

1 Included Custom Domain

Vanity Subdomain (yourname.minnit.org)

100 Custom Emoji & Stickers

Single Sign On (SSO)

White Label

Embeddable

Pre-approve Messages

Auto-Moderation

AI Moderation

Custom CSS

Ability to block known proxies/VPNs

Export Messages as CSV

Create Polls

Webhooks

100 Custom Channels

File Uploads available with a monthly bandwidth of 500GB/month,
all file types

Additional Info:

File Uploads (Up to 500GB/month, 100MB/file, redundancy backups included)

Bot with Auto Moderation, Phrase Responses, Scheduled Messages, and Games

Access an archive of messages, including direct messages* between users

Ability to react to messages

Users can choose a custom message color

Ability to view user's Geo Location Data

Ability to block known VPNs/Proxies

Ability to change the text of buttons and menus in the chat

Ability to bookmark up to 100 messages

Complete control over the chat's branding

Ability to slow how frequently users can send chat messages

Up to 200 custom links

Up to 200 custom bad words

Ability to rename chat every hour

Ability to customize the chat's CSS

Upload custom MP3 sound for messages

Animated chat backgrounds

Ability to give users a rank temporarily

Set default message colors & typeface

Users can choose a custom nickname color

Ability to disable profile pictures and nicknames

Ability to disable showing @usernames in the chat

Ability to hide the user list

Ability to receive webhooks for various events

Business $500.00 USD

per month

10,000 Connections Online at Once

365 days Message History

Unlimited Ranked Users (Regular, Moderator, Manager, Owner)

Unlimited Included Chatrooms

Receive Notifications

API Access

5 Included Custom Domains

Vanity Subdomain (yourname.minnit.org)

500 Custom Emoji & Stickers

Single Sign On (SSO)

White Label

Embeddable

Pre-approve Messages

Auto-Moderation

AI Moderation (250,000 characters included)

Custom CSS

Ability to block known proxies/VPNs

Export Messages as CSV

Create Polls

Webhooks

500 Custom Channels

File Uploads available with a monthly bandwidth of 1TB/month,
all file types

Additional Info:

File Uploads (Up to 1TB/month, 100MB/file, redundancy backups included)

Bot with Auto Moderation, Phrase Responses, Scheduled Messages, and Games

Access an archive of messages, including direct messages* between users

Ability to react to messages

Users can choose a custom message color

Ability to pre-approve messages

Ability to view user's Geo Location Data

Ability to block known VPNs/Proxies

Ability to change the text of buttons and menus in the chat

Ability to bookmark up to 1,000 messages

Complete control over the chat's branding

Ability to slow how frequently users can send chat messages

Ability to export account data, including emails

Ability to allow users to opt-in to receiving marketing email

Up to 500 custom links

Up to 500 custom bad words

Ability to rename chat every hour

Ability to customize the chat's CSS

Upload custom MP3 sound for messages

Animated chat backgrounds

Ability to give users a rank temporarily

Set default message colors & typeface

Users can choose a custom nickname color

Ability to disable profile pictures and nicknames

Ability to disable showing @usernames in the chat

Ability to hide the user list

Ability to create in-chat advertisements

Ability to receive webhooks for various events

* Simultaneous Users are determined based off the number of devices or browser tabs actively connected to the chatroom. In most instances, this means that, if you have a limit of 50, then 50 people can join. However, if users are using lots of tabs or devices, they may end up using more seats. There is no limit to the amount of page views, monthly active users, or number of registered users.

Organizations on all plans are able to add additional chatrooms at a monthly rate of $2.00 USD per chatroom, additional custom domains at a monthly rate of $5.00 USD per domain, and add AI moderation at a monthly rate of $25.00 USD per 250,000 characters analyzed.

All prices listed are tax exclusive. Any applicable sales taxes will be displayed on checkout.

If your Organization has a limit of 2,500 concurrent connections, for instance, only 2,500 users or devices can be online at a time across all of your chats. If more try to join, it will show them a message informing them that the limit has been reached, and to return later. We do not automatically upgrade you to the next plan. We recommend you strongly consider which plan is right for you, to ensure that everyone who wants to join the chat is able to.

Minnit does not have a "Monthly Active User" limit, any limit on page views, or any limit on the number of users that can sign up to your Organization. The only limit is how many concurrent connections we can support per plan.

Need more users than our standard plans offer? Contact support and we'll work with you ahead of time to get the necessary server resources allocated to you.

No -- there's no contract. You can cancel at any time.

If you cancel before the end of the billing cycle, your plan will still be active until the end of the billing cycle.

For example, if you purchase the monthly Basic plan on January 1st, and cancel on January 5th, you'd still be able to use all of the features of the Basic plan until the end of January.

Absolutely! All organizations you create will show up on the "your chats" page under your account.

By default, you are limited to two organizations, but you can always contact us to get this limit extended if you've upgraded any of your organizations.

If you need many organizations at a discounted rate (for example, one organization for each client), please contact us and we can get you set up with a custom plan.

The following payment methods are supported:

Mastercard
Visa
Maestro
American Express
Discover
Diners Club
JCB
PayPal

Other payment methods including bank transfer, iDEAL, wire transfers etc are available in certain regions. Please contact us if you require one of these payment methods.

Absolutely! We are happy to offer discounts to valid 501(c)(3) non-profits, charities, and other similar organizations. Contact us to learn more and get started.

The recurring billing date will be the current date. For example, if you sign up for a monthly plan for the first time on January 1, all future charges will be billed on the 1st of every month.

If you currently have a paid plan for one of your chats and upgrade to a higher priced plan, the following happens:

Your chat will immediately be upgraded and you will get the benefits of the upgraded plan

The funds paid on the previous plan will be pro-rated based on the amount of days until the end of the billing cycle. The pro-rated amount of funds will count as a credit at the start of the new billing cycle

The cost of the new plan will be pro-rated based on the amount of days until the end of the billing cycle

At the beginning of the next billing cycle, you will be charged the full cost of the upgraded plan for that month in addition to the pro-rated cost of the new plan minus the pro-rated amount paid on the previous plan.

Your chat will immediately be downgraded and will no longer benefit from the higher priced plan you previously paid for

The difference between the funds paid on the previous plan and the price of the new plan will be pro-rated based on the amount of days until the end of the billing cycle. The pro-rated amount of funds will count as a credit at the start of the new billing cycle

At the beginning of the next billing cycle, you will be charged the full cost of the lower priced plan for that month minus the amount of credit from the pro-rated funds previously paid.

You can change your billing frequency from monthly to annual, but not the other way around. If you need to switch from annual to monthly billing, please contact us.

If you switch from monthly to annual billing, your next billing date will change to a year from the time the change was made, and a payment will be attempted for the amount owed.

For example, if you paid for the Basic Monthly Plan on November 1st, and switched to the Basic Annual Plan on November 6th, you would not be charged until November 6th of the following year . In addition, you would be charged $165.60 ($180 - (($18 - ($18/30 * 6)))) immediately.

If you are moving from a lower-priced plan to a higher-priced plan, you are charged as follows:

Pro-rata remaining days = # of days remaining in the current billing cycle / # of total days in the billing cycle

Credit for unused lower priced plan = price of lower plan * pro-rata remaining days

Debit for remaining higher-priced plan = price of higher plan * pro-rata remaining days

Amount Due = Debit for higher-priced plan - Credit of lower-priced plan

For example: You subscribe to the Basic plan ($18/month) on June 1st and upgrade to the Community ($36/month) plan on June 15th, with your next billing date being July 1st.

Pro-rata remaining days = 0.5 (15/30)
Credit for unused lower priced plan = $9 (18 * 0.5)
Debit for remaining higher-priced plan = $18 (36 * 0.5)
Amount Due = $9 (18 - 9)
Upon upgrading, you'll be immediately charged the pro-rated amount due ($9). On July 1st (your next billing date), you'll be charged $36 as this is the cost of your upgraded plan.

If you are moving from a higher-priced plan to a lower-priced plan, you are charged as follows:

Pro-rata remaining days = # of days remaining in the current billing cycle / # of total days in the billing cycle

Credit for unused higher priced plan = price of higher plan * pro-rata remaining days

Debit for remaining lower-priced plan = price of lower plan * pro-rata remaining days

Amount Applied As Credit = Credit of lower-priced plan - Debit for higher-priced plan

For example: You subscribe to the Community plan ($36/month) on June 1st and downgrade to the Basic ($18/month) plan on June 15th, with your next billing date being July 1st.

Pro-rata remaining days = 0.5 (15/30)
Credit for unused higher-priced plan = $18 (36 * 0.5)
Debit for remaining lower-priced plan = $9 (18 * 0.5)
Amount Applied As Credit = $9 (18 - 9)
On July 1st (your next billing date), the pro-rated credit will be applied due ($9) will be added to the cost of the new plan ($18) and you'll be charged $9 (18 - 9) for this month.

All purchases are deemed final at the point of sale. Users who purchase a year-long subscription, for instance, will pay for the entire year up-front, and are not entitled to a refund. If the user opts to cancel their subscription, they will retain premium features for the duration of their subscription period.

In some circumstances, we may issue a partial or full refund. Such decisions are handled on a case-by-case basis. All requests must be sent directly to Minnit LTD via our Support System.

New users can use the free trial to try out almost all of the premium features. No payment information is required to get the free trial.

This includes all features on the Business plan except for the following:

Concurrent users limited to the same as the Free plan
Included chatrooms limited to the same as the Free plan
Bandwidth limit is the same as the Free plan
No vanity subdomain
Custom domains cannot be used

If you are eligible for the trial, you will see a "Use Free trial" button as well as dialog menu appear if you select the Free tier. Each user and chat is only allowed 1 free trial.

All payments are securely handled by Paddle. Minnit LTD does not view, scan, or record your payment details.

Your file storage limit is shared across all chats within your organization.

If your organization reaches the storage limit for file sharing (for instance, 10 GB on the Basic plan), users will no longer be able to share files on your chats.

We will not automatically upgrade your plan.

You can choose to upgrade to the next plan to get additional storage, or wait until the next month for the storage used to reset.

Pricing

Additional Info:

Additional Info:

Additional Info:

Additional Info:

You're eligible for a free trial!

Create your chat now and get a free trial -- no credit card information required.

Need more out of your chat?

Looking for more concurrent connectios, custom-built features, or anything else? Want to create multiple organizations at discounted rates? Need a dedicated instance to comply with data residency or other compliance requirements?

Pricing will vary based on your requirements. Discounts are available if you require a large number of concurrent users and the chat is needed for 7 days or less.

Contact us to speak with a sales representative, who will work with you and discuss a solution that perfectly fits your needs.

Industry-leading pricing

Simple, flat pricing means you get exactly what you pay for without any surprises.

Choose a plan based on concurrent users and the features you need -- no need to worry about monthly active users or page views.

Generous limits on concurrent users and file upload bandwidth are included on all plans.

Adding premium features...

You can visit and edit your chat while these changes are being applied.

For any questions, contact Minnit Chat Support.

Adding plan to your organization....

This will take a few seconds.

If the above message doesn't change after a few minutes, please contact Minnit Chat Support.

Frequently Asked Questions

Pricing

Additional Info:

Additional Info:

Additional Info:

Additional Info:

You're eligible for a free trial!

Create your chat now and get a free trial -- no credit card information required.

Need more out of your chat?

Looking for more concurrent connectios, custom-built features, or anything else? Want to create multiple organizations at discounted rates? Need a dedicated instance to comply with data residency or other compliance requirements?

Pricing will vary based on your requirements. Discounts are available if you require a large number of concurrent users and the chat is needed for 7 days or less.

Contact us to speak with a sales representative, who will work with you and discuss a solution that perfectly fits your needs.

Industry-leading pricing

Simple, flat pricing means you get exactly what you pay for without any surprises.

Choose a plan based on concurrent users and the features you need -- no need to worry about monthly active users or page views.

Generous limits on concurrent users and file upload bandwidth are included on all plans.

Adding premium features...

You can visit and edit your chat while these changes are being applied.

For any questions, contact Minnit Chat Support.

Adding plan to your organization....

This will take a few seconds.

If the above message doesn't change after a few minutes, please contact Minnit Chat Support.

Frequently Asked Questions

What are "simultaneous users", and what happens if I exceed the limit?

Is there any contract?

Can I create multiple organizations?

What payment methods are supported?

Are there discounts available for non-profits or charities?

When is my billing date?

What happens when I upgrade my plan?

What happens when I downgrade my plan?

Can I change from monthly to annual billing or vice versa?

What happens when I switch from monthly to annual billing?

How are prorations calculated?

What's your refund / cancellation policy?

How does the free trial work?

How is my payment information stored?

What happens if I hit the file upload limit for file sharing?